Patient Liaison Group
Our next patient liaison group meeting will take place on Tuesday 2nd April at 7pm in the Health Centre.
We are currently looking for new members, if you are interested in joining the group why not come along? All welcome
Data Protection law is changing and we want to keep you up to date with the steps the Practice is taking. On the 25th May the General Data Protection Regulation, known as GDPR, comes into effect. GDPR imposes additional obligations on organisations and gives you extra rights around how your data is used. We want you to know that we respect the information we hold on you and that we take the security of your information very seriously. We have recently published a new Privacy Notice to give you more information on the data we hold on you, what we do with that data, who we share your data with and your new rights under GDPR. Our updated Privacy Notice is available to view now.
Practice Privacy Notice
Do you need physiotherapy?
Strains or sprains?
We are trying out a new way for you to get an appointment to see a muscoskeletal Physiotherapist at Wigton Community Hospital.
If you wish to access the service in this way and are over 16 years of age please complete a self-referral form by printing the form below, or asking for a form at the reception of your GP's surgery and post it to:
Wigton Community Hospital,Cross Lane,Wigton,CA7 9DD.
Self-referral physiotherapy form
This self referral system does not necessarily mean you will receive immediate treatment. Depending on the nature of your condition and the number of referrals received, you may be placed on a waiting list for a physiotherapy appointment.
You can access advice about various conditions on the local Cumbria Partnership NHS Foundation Trust website.
Certain conditions may be better treated by other specialist services, for example neurological conditions. In this instance you should discuss your condition and options available with your GP.Under 16’s require referral by their GP.
Antibiotics aren’t always needed when you feel unwell. Coughs, earache and sore throats can get better by themselves. Taking antibiotics when you don’t need them puts you and your family at risk and antibiotics encourages harmful bacteria that live inside you to become resistant. This means antibiotics may not work when you need them. Antibiotics are essential for treating serious bacterial infections, such as meningitis, pneumonia and sepsis. Always take your doctor’s advice on antibiotics. Help #KeepAntibioticsWorking
The Care Quality Commission, a government agency that inspects all providers of health services visited the practice on 10th November, 2015
We are delighted to report we met all their inspection criteria and obtained an overall rating of good.Please see attached the report
The blood donation service is facing a constant challenge to recruit new blood donors. If this issomething that you may be interested in please cal the helpline on 03001232323 or register online at blood.co.uk
Fit for Work
Have you been off work sick for more than 4 weeks? Why not contact Fit for Work? Fit for Work is a service that is provided by occupational health professionals that will listen to your concerns and help you with a personalised & practical step by step Return to Work Plan. For further information call 08000326235 or online at www.fitforwork.org
Named GP for all Patients
All patients at Aspatria Medical Group have a named GP who is responsible for your overall care at the practice.
Patients should be aware that this GP is not the sole provider of your care, and you can continue to see others in the practice as you currently do.
New patients are allocated a named GP when registering with the Surgery. If you wish to know who your named GP is, please contact reception.
Patient access to their GP record
Here at Aspatria Medical Group we now allow patients access to their medical records in line with national guidance.
The summary will include current medications, allergies, adverse reactions, test results and coded consultations.
Aspatria Medical Group paracetamol prescribing policy
Paracetamol or ibuprofen are the first choice treatments for pain and fever in adults and children and are cheap, safe and readily available. The practice policy is that we do not prescribe them for occasional use as it is normal for a household to keep a supply for family members in the event of aches, pains and fever. This policy includes paracetamol or ibuprofen suspension (e.g. Calpol and Nurofen) for infants and children as we would expect you to keep a supply in case it is needed for colds, earache etc.
For those patients being treated for chronic pain we will continue to prescribe them if indicated.
Automated Blood pressure machine
This machine takes your blood pressure,your height and weight and your pulse.It also gives you the opportunity to tell us your smoking status.
We hope by having this machine it will give patients greater flexibility as no appointments are necesasry.
If you would like to use the machine please pop along to the surgery and ask at reception for a token.
REPEAT PRESCRIPTION PHONELINE : 016973 22491
We now operate an automated telephone service for repeat prescriptions on 016973 22491. This number is available 24 hours a day, 7 days per week allowing patients to call and leave their medication requests at times convenient for themselves.
We hope that by having a dedicated prescription line separate to the main surgery number 016973 20209 callers requesting appointments, home visits etc will experience fewer delays in having their calls answered.
Please use 016973 22491 to order your repeat medications as the previous options on the main number is no longer available.